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Horizon Workspace 1.8: Error code 500

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Workspace consists of several virtual machines, time synchronization between them is crucial. At the moment, when time is diffrent between machines, according to what is written in the KB , there is a situation in which the SAML authentication request is rejected. The result is the following error:

hwerr500-1

 

In contrast to earlier versions of Horizon Workspace, which required that each machine was running ntpd service, version 1.8 was abandoned in favor of the time synchronization of ESXi hosts. With one exception, the default service-va is not sync time with ESXi, they has the ntpd service is running and configured with external time servers. Well, yes, but as a kind of internal network is there to sync? You can of course set a proxy server, but it is easier to change the configuration on the local server and restart the service.

hwerr500-2

When the time is now correctly synchronized between machines, everything starts to operate normally, we do not need to perform the steps described in that KB . The correctness of the synchronization time (and other parameters), we can control on the Horizon Configurator (https://configurator-va/cfg/system ) -> System Information:

hwerr500-3

When the “Relative Drift” will be greater than 30 seconds, we have a problem.

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Author: Piotr Pisz

Computer always, since I got a Commodore 64 at the end of primary school, through his beloved Amiga and Linux infinite number of consoles, until today, fully virtual day. Since 2001, Unix/Linux Systems Administrator, for seven years a faithful companion and protector of Solaris system, until his sad end. In the year 2011 came in the depths of virtualization, then smoothly ascended into the clouds and continues there today. Professionally working as Systems Architect in the Polish Security Printing Works.

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